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FAQ

What is a refraction?

Anyone who has been to an eye doctor has probably had a refraction performed. The refraction is the portion of the eye exam that measures your ability to see an object at a specific distance. From the exam chair, you look through the phoropter toward an eye chart. The phoropter contains multiple lenses of different strengths that can be moved into view. The examiner alternates lenses and asks you which is clearer. When you are able to read the chart most clearly, the lenses required are noted. This process takes time and patience due to the interaction required for the most accurate outcome.

Why is the Test Performed?

The doctor will compare the information obtained from your refraction with your current glasses to determine if vision changes are due to the need for new lenses or to a possible medical problem that requires further exploration. Whenever a patient experiences a change in vision, this test is necessary to identify the amount and cause of the change. The refraction also allows us to track the progress of diseases or treatments.

Will Insurance Pay for Refractions?

Refraction has always been a non-covered service under the Medicare program. As a result, your secondary insurance will typically not cover it.

Other insurance plans vary depending on your individual benefit coverage. In our experience, unless you have specific vision benefits, your insurance will not cover the cost of refraction.

In most cases, we ask that the fee for refraction be paid at the time of your visit. Should your insurance pay for this service, the charge will be credited to your account. If you have any questions about refractions, please feel free to contact our office.


What insurances do you accept?

We participate in Medicare as well as most major private insurance plans. Additionally, we participate in many Medicare Advantage plans as well as a number of AHCCCS options. Plans we accept are listed below. We will do our best to keep this list up to date and accurate, however please always inquire about our participation in your specific plan when scheduling a new appointment, as our provider status may change without notice.

Commercial Plans

  • Administrative Enterprises
  • Aetna US Healthcare PPO and HMO-(Managed thru Schaller Anderson)
  • AmeriBen
  • Arizona Foundation for Medical Care
  • Arizona Medical Network (RanAm)
  • Blue Cross Blue Shield HMO, PPO, Federal and Out of State
  • Cigna PPO, Open Access Plus and HMO
  • Cofinity
  • Coventry Advantra Freedom Network
  • Eye Med
  • First Health
  • GHI
  • Healthnet
  • Humana PPO
  • Mailhandlers
  • Medicare
  • Mountain State Administrative Services
  • PHS/Multiplan Network
  • Southwest Administrators
  • Superior Vision
  • Tricare Health Care Alliance
  • United Healthcare

Medicare Advantage Plans

  • AARP Medicare Complete (United Health Care)
  • Advantra Freedom Coventry Health Plan
  • Aetna Medicare Open Plan
  • Any, Any, Any Plan (Universal Health Care)
  • AP/IPA Personal Care Plus
  • BCBS Medicare Advantage
  • Evercare
  • Health Choice Generations
  • Healthnet Medicare Advantage
  • Humana Medicare Advantage
  • Mercy Care Advantage
  • MVP
  • Pyramid
  • Secure Horizons (most plans)
  • Unicare Security Choice
  • USAA Preferred Care
  • Wellcare

AHCCCS Plans

  • Arizona Physicians IPA (APIPA)
  • Health Choice
  • Mercy Care Plan
  • Pima Long Term Care
  • QMB

What are your office and optical shop hours?


Two offices and a laser surgery center serve Tucson and southern Arizona. Our offices are open from 8am to 5pm Monday through Friday. Please call 520-293-6740 to schedule an appointment with one of our physicians.

Optical shop hours are also Monday through Friday, 8am to 5pm. No appointment is necessary. Please stop in to browse or speak with one of our licensed opticians any time.

Tucson Office and Outpatient Surgical Center


5599 North Oracle Road
Tucson, AZ 85704
520-293-6740

Located southbound between Orange Grove and River Roads

Oro Valley Office


10425 North Oracle Road, Suite 135
Oro Valley, AZ 85737
520-293-6740

Located at the southwest corner of Oracle Road and Pusch View Lane in the office complex- enter from Pusch View Lane and travel south to suite on left

Arizona Eye Laser Center


6837 N. Oracle Rd, Suite 15
Tucson, AZ 85704

520-325-2745

Appointment information


Please bring your insurance card, as well as any necessary referrals. For initial or annual examinations, we will need information regarding your medical history and current medications. Please arrive a few minutes early to complete paperwork. Some of the required forms can be downloaded from this web site by clicking here.

Please assist us with our efforts to protect your identity and your health information. To comply with new Federal Red Flag regulations we are requesting your driver’s license or other photo identification at the time of your appointment. We are also asking for your current insurance card. If your photo ID does not show your current address, please bring a utility bill or other correspondence showing your current address. This information will be placed into your electronic medical record. We appreciate your assistance.


What is Glaucoma?

What is Glaucoma?

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Hours of Operation

Our Regular Schedule

Office Hours

Monday - Friday:

8:00 am - 5:00 pm

Saturday, Sunday:

Closed